Crystal Reports 10 for Dummies
Author: Allen G Taylor
Would you read information presented like this?
No. It’s just not natural. Sometimes presentation is almost as important as content. When you create a report, the goal is to provide information for readers in a format they can readily understand.
Crystal Reports 10 For Dummies, the latest version of the most popular report writer in the world, shows you how to create simple or sophisticated reports, turning data into interactive, actionable reports that convey what’s happening in your business. You can progress cover-to-cover or use the index to find out how to:
• Give your reports more pizzazz by using the correct fonts, color, drop shadows, graphic elements, and more
• Integrate elements from multiple, non-database sources
• Group sort, total result sets, cross-tab reports, and add formulas, charts, or maps
• Print reports
• Use customized Business Views gleaned from the same information to provide each reader with information he or she needs to know without spilling all the beans, sales figures, marketing information, or whatever
• Present multi-dimensional data in OLAP (Online Analytical Processing) cubes
• Get ideas from sample reports on the companion Web site
Written by Allen G. Taylor, nationally known lecturer, teacher, and author of over 20 books, including Database Development for Dummies, Crystal Reports 10 For Dummies makes it crystal clear how to:
• Store your information securely in Crystal Repository
• Use Crystal Analysis 10 to display OLAP data so you and yourreport’s readers can analyze the information in an online environment
• Use Crystal Enterprise to put Crystal Reports online for viewing by hundreds or thousands of people in your organization
Whether you want to dazzle your company’s CEO and shareholders, motivate the sales force, or simply share database information cogently, with Crystal Reports 10 For Dummies you not only make your point, you an impression. When your reports look professional, you look professional.
New interesting textbook: MCTS Self Paced Training Kit or Desktop and Portable Systems
How eBay Really Works
Author: Brad Schepp
eBay is a billion-dollar phenomenon. For the millions who want to jump on the bandwagon, here’s the straight scoop on how to get started making the most out of the Web’s greatest marketplace. Based on interviews with successful eBay buyers and sellers, this insider’s guide reveals what everybody wants to know, including: how to avoid rip-offs, find great stuff, bid and set a price, and run auctions. It tackles tough questions that eBay hopes users will forget, such as: Is it safe to buy big-ticket items, and Are listing enhancements really worth it? Quick-Start Guides give ready-to-go newbies a jump-start, and there are informative screenshots, tips on PowerBuying and Selling, and hints on making eBay a full-time job.
Table of Contents:
Acknowledgments xIntroduction 1
Buying
Quick Start Guide-eBay Buying in 5 Steps 6
What's All This Fuss about eBay? 7
More Than Anything, eBay Is Fun! 9
eBay Explained 12
eBay Is a Community 15
What You'll Need to Get Started 17
My Best eBay Buy 21
How Do I Find the Good Stuff? 23
Browsing eBay's Categories 24
Searching 27
Other Shopping Options 33
My Best eBay Buy 35
How Do I Know Whom to Trust? 37
eBay's System of Feedback 38
The Item Description 43
Seller's Policies 45
Ask a Question 46
Signs You Can Trust 48
About Me Pages 51
Buyer Beware 53
My Best eBay Buy 59
How Do I Place a Bid? 61
How to Place a Bid 61
When Should I Bid? 64
Know Your Competition 69
Special Situations 70
Sniping Software 71
Can I Cancel My Bid? 73
My Best eBay Buy 74
Effectively Communicating with Sellers 77
Effective E-mail Communication 78
Communicate Before You Bid 78
After-the-Sale Correspondence 81
Don't Be Afraid to Call 82
What About Skype? 82
Your About Me Page 83
My Best eBay Buy 85
Paying for Your Items 87
Seven Days to a Successful Sale 87
PayPal: Your Best Option 89
Personal Checks 92
Money Orders 93
Paying for High-Priced Items 93
Wire Transfers 95
Our PayPal Bias 95
My Best eBay Buy 96
Feedback: Love It and Leave It 99
When Should I Leave Feedback? 100
What Should My Feedback Say? 102
Someone Left Me Negative Feedback! Now What? 107
My Best eBay Buy 110
What If Something Goes Wrong? 113
The Realities of Doing Business on eBay 114
An Ounce of Prevention 115
Types of eBay Fraud 116
When Bad Things Happen 119
My Best eBay Buy 127
PowerSearch to PowerBuy: Advanced Searching Techniques 129
Advanced Searching 129
Tips and Tricks 135
My Best eBay Buy 140
Buying Motor Vehicles and Real Estate 143
eBay Motors 144
Buying Real Estate on eBay 153
My Best eBay Buy 157
Selling
Quick Start Guide-eBay Selling in 5 Steps 160
Start Selling on eBay 161
Selling: A Horse of a Different Color, but Still a Horse 162
Thinking Like a Seller 163
Register Yourself in the Eyes of eBay 166
Choosing an Item for Your First Sale 170
My Best eBay Sale 173
Creating Winning Listings 175
Creating a Listing 176
Make Your Listings POP! 191
Timing Your Auctions 196
Managing Your Auctions 197
My Best eBay Sale 199
Making Sure Your Price Is Right 201
Here's to More Research 202
Pricing Strategies for Your Auctions 204
My Best eBay Sale 211
Customer Service Without the Smile 213
You're Already Thinking about Great Customer Service 214
Communication Is the Key, and that Means E-mail! 215
Reach Out and Touch Your Customer 216
Good Customer Service Equals Good Business for You 217
Show Them the Real You! 220
There's No Beginning and No End in Sight 224
My Best eBay Sale 224
Making Sure You're Paid! 227
The Payment Mechanics 228
When Something Goes Wrong 234
My Best eBay Sale 237
Packing and Shipping Without Schlepping 239
Get Organized 240
Packing Your Items 243
How Much Should You Charge? 246
Paying for Your Postage 246
Who's Your Carrier? 247
What about Insurance? 248
A Word about Timing 248
Send It Out Right. It Shows Them You Care 249
My Best eBay Sale 249
Feedback: Your Report Card for All the World to See 251
A Seller's Feedback 251
The Feedback You Leave 254
Responding to a Negative 255
My Best eBay Sale 257
Finding More Stuff to Sell 259
You Profit When You Buy 260
How Do I Decide What to Sell? 261
Researching Sales Trends 273
My Best eBay Sale 276
Ready for an eBay Store? 279
Inside an eBay Store 279
Should You Have an eBay Store? 280
How to Open an eBay Store 284
Your Own Web Store 288
My Best eBay Sale 291
Become a PowerSeller! 293
What Exactly Is a PowerSeller? 294
Ahhh, the Life of a PowerSeller (Hey You, Get Back to Work!) 296
Time for Some Good News 299
You're a Business Owner Now, So Start Thinking Like One 301
It's Been a Great Ride. Now Fasten Your Seatbelts and Off You Go! 306
My Best eBay Sale 307
Selling Vehicles on eBay 309
Our Favorite Resources for eBay Buyers and Sellers 311
Glossary 315
Index 329
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